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Know Thy Customer
May 29, 2012 by Beth HandriganConnecting with Consumers in a DVR World Have you ever received a phone call from a dear friend, but were in the middle of working on a deadline, so had to cut the conversation short? Or perhaps your child was telling you a story at dinner, but then your dealership called to conduct a survey about your recent service? Or maybe a colleague recently stopped…
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Death of the Dinostore
May 21, 2012 by Jim GoodyearFrom Distinction to Extinction The old adage of “the bigger they are, the harder they fall” seems to be ringing true for consumer electronics behemoths like Best Buy, CompUSA, Ultimate Electronics and Circuit City. These traditional bricks-and-mortar retail giants are systematically being turned into showrooms, erased and replaced by their more evolved web-based and supermarket rivals. A key factor to note in the demise of…
It’s been said we only use 10% of our brains’ potential. In many ways, the same holds true for our businesses.
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